CRM Marketing Intern (m/f/d)

Berlin - Marketing

As one of the most successful FinTech companies in Europe, Taxfix is an exciting place to work. We’re revolutionising filing taxes – and saving people money, time and stress by putting a personalised digital tax consultant in the palm of their hands.

 

In just 2 years, Taxfix has raised €42 million from some of the best investors in the world.  We achieved this by putting our customers at the core of what we do and helping them save millions of euros every week.

  

Our Mission

Our mission is to help people get their maximum tax refunds in a convenient, transparent and timely manner, hassle-free. Our user-friendly Taxfix App enables people to file within 22 minutes, without any prior tax knowledge or complicated forms.

 

Our talented team creates products that help people improve and simplify their lives. Our diverse group of 100+ people come from over 25 nations, with a shared passion for product development and creating an outstanding user experience. Join a team of smart, ambitious, driven people who value open communication and processes.

 

Team

 

The team is dynamic, professional but also fun and easy going. We come from different backgrounds and bring with us different experiences. All of this creates a fantastic, challenging, and highly rewarding environment. The business is going through a period of immense success and growth, fueling this growth the CRM Marketing Intern (m/f/d) would be a great addition to our team.

 

Role

 

You will work on helping us take our CRM campaigns to the next level alongside our Lead CRM Manager and the Marketing and Product teams. To help us achieve this you will:

  • Work on planning, creating and optimizing our Email, Push and In-app campaigns across our different markets. Setting up newsletters, copywriting emails, etc.
  • Provide support in the development of customer journeys and flows across the complete lifecycle of our users as well as identifying different user segments to offer a personalized experience.
  • Track, analyze and provide insights into CRM campaigns results through high-level data analysis.
  • Manage our user database to ensure an effective customer segmentation and audience selection for our CRM campaigns.
  • You will be A/B testing different aspects of our campaigns to improve overall performance

 

Requirements:

  • Relevant studies (Business Administration, Marketing, IT Bachelor or Master Program)
  • Fluent in spoken and written English. German, French or Italian are a plus.
  • Have a proactive attitude and thrive in a fast-paced environment, while being organized and detail oriented.
  • Working as a team-player and working with multiple departments and people gets you excited.
  • Ability to do high-level data analysis and gain insights from data, using Excel or similar tools.
  • HTML and CSS knowledge is a plus.
  • Bad customer experience gives you nightmares.
  • Eligibility to work in Germany for the duration of the internship. 

 

What You Gain

  • Get to make an impact on thousands of people’s lives every day
  • Improve your CRM knowledge and gain experience in deep user segmentation.
  • Learn CRM Management and Marketing from an experienced team.
  • Eligibility to work in Germany for the duration of the internship.
  • Potentially convert to full time after your internship
  • Benefit from remote work opportunities and flexible working hours
  • Have the option to bring your best buddy to work. We love dogs!
  • Work in a beautiful, inspiring office in Berlin

 

At Taxfix, we don’t just accept diversity, we celebrate it! We’re proudly committed to equal employment opportunities no matter your gender, race, religion, age, sexual orientation, color, disability or place of origin. We care about one another at Taxfix and are grateful for each person’s individual contribution to our overall purpose and goals.

Join us to build a better future together!