You’ve got questions, problems, or suggestions regarding our app? Our support team is available throughout the working week and has an open ear for your request! However, please note that for legal reasons, we cannot offer tax advice to our customers.
If you want to reach out live to our customer service team, please use the new chat feature in our app (My Account > Support > Start chat). This currently replaces our hotline. We are available on Mondays and Wednesdays to Fridays between 10 a.m. and 5 p.m. and Tuesdays between 11 a.m. and 5 p.m.
Alternatively, visit our Support Center anytime.
Attention: All inquiries will be answered as quickly as possible within the business hours given above – due to the high demand, there may be longer waiting times at the moment. We would like to ask you for your understanding in advance.