You’ve got questions, problems or suggestions regarding our app? Our support team is available all throughout the working week and has an open ear for your request! However, please note that for legal reasons,we cannot offer tax advice to our customers.
If you’d prefer to talk to us on the phone, you can reach us Monday till Thursday from 10 am to 7 pm as well as Friday between 10 am and 5 pm using the following number:
📞 +49 30 255 596 35
Alternatively, you can use the e-mail address below to send us your written request at any point of the day:
All E-Mails will be answered as quickly as possible within the working hours stated above – normally you should hear back from us no later than the following workday.
We would kindly ask you for your understanding that the requests will be handled in chronological order to keep things fair for everyone. During peak times, the waiting time might be a little bit longer.