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Online Tax Return

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You’ve got questions, problems, or suggestions regarding our app? Our support team is available throughout the working week and has an open ear for your request! However, please note that for legal reasons, we cannot offer tax advice to our customers.

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About Taxfix

How does the Taxfix app work? How much does it cost? And what does Taxfix have to do with ELSTER? We answer all your questions about Taxfix
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Account & Data Protection

Can I change my email address? How do I delete my account? We answer all your questions related to your user account and data protection at Taxfix
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Submission of your tax return and tax assessment notice

Has my tax return already been submitted to the tax office? Can I still change data? Find information on submission and processing.
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Expats,
Foreigners and
Relocations

Have you lived abroad or did you have foreign income? Here you will find everything you need to know about your relocation.
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Tax Guide

Which costs can I claim for tax purposes? How do I enter my data in the app? Everything you need to know about taxes and the use of our app
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Tax Declaration Basics

What is a tax ID? Am I required to file my tax return? How are my taxes calculated? We explain the basics of the German tax system
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Kurzarbeit

Am I obligated to file taxes if I've faced Kurzarbeit? Will it lead to more deductibles?
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Homeoffice

How do I deduct 'work from home' ? Are there any fixed deductions?
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Family and Kids

Learn more about standard child support (Kindergeld / Kinderfreibetrag) and additional funds during the pandemic
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FAQ

Find more detailed answers in our frequently asked questions and surprise yourself with new tax tips .
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Help-Centre

Search for additional topics in the field of tax declaration.
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Contact Taxfix

If you want to reach out live to our customer service team, please use the new chat feature in our app (My Account > Support > Start chat). This currently replaces our hotline. We are available on Mondays and Wednesdays to Fridays between 10 a.m. and 5 p.m. and Tuesdays between 11 a.m. and 5 p.m.

 

Alternatively, visit our Support Center anytime.

 

Attention: All inquiries will be answered as quickly as possible within the business hours given above – due to the high demand, there may be longer waiting times at the moment. We would like to ask you for your understanding in advance.