Contact
You’ve got questions, problems, or suggestions regarding our app? Our support team is available throughout the working week and has an open ear for your request!
We want to help
Helping people is in the Taxfix DNA. That's why we've simplified tax returns - by letting you do it yourself with smart software or by letting independent tax advisors do it for you with our expert service.
Maybe you have questions about this or other topics. Then feel free to choose the appropriate category!
Choose your goal
About Taxfix
How does the Taxfix app work? How much does it cost? And what does Taxfix have to do with ELSTER? We answer all your questions about Taxfix
Account & Data Protection
Can I change my email address? How do I delete my account? We answer all your questions related to your user account and data protection at Taxfix
Submission of your tax return and tax assessment notice
Has my tax return already been submitted to the tax office? How can I download my tax return? Find information on submission and processing.
Expats, Foreigners and Relocations
Have you lived abroad or did you have foreign income? Here you will find everything you need to know about your relocation.
Tax Guide
Which costs can I claim for tax purposes? How do I enter my data in the app? Everything you need to know about taxes and the use of our app
Tax Declaration Basics
What is a tax ID? Am I required to file my tax return? How are my taxes calculated? We explain the basics of the German tax system
Family and Kids
Learn more about standard child support (Kindergeld / Kinderfreibetrag) and additional funds during the pandemic
FAQ
Find more detailed answers in our frequently asked questions and surprise yourself with new tax tips .
Tax power for all
in refunds
Tax experts
Employees
Bottom line: It's for you
Instead of complicated tax terms, Taxfix has easy-to-understand questions, so you understand everything and get more out.
Start now for freeContacting Taxfix
Our customer service is available Monday to Friday from 10:00 to 17:00.
Alternatively, you can also visit our SupportCenter.
Please note: All inquiries will be answered as quickly as possible within the business hours stated above - however, due to the high demand, there may be longer waiting times at the moment. We would like to ask for your understanding in advance.